Goodwill Industries of Greater New York and Northern New Jersey, Inc.

Director of Advisory Services and Controls

To Apply

Goodwill NYNJ has retained the services of Harris Rand Lusk to conduct this search. Inquiries, nominations, and applications may be directed in confidence to:

Anne McCarthy, Senior Director and COO
Harris Rand Lusk
122 East 42nd Street, Suite 3605
New York, NY 10168


Please put “Goodwill Internal Control” in the subject line of your e-mailed application.

Goodwill Industries of Greater New York and Northern New Jersey, Inc. (Goodwill NYNJ) is seeking a skilled professional to join its team as its Director of Advisory Services and Controls. Goodwill NYNJ is a prominent not for profit organization that empowers people with disabilities and barriers to employment to gain independence through the power of work. Through its retail social enterprise Goodwill also drives sustainability by diverting 186 million pounds of used clothing and goods from landfills each year.

The Organization:

Goodwill NYNJ is the largest of the Goodwill affiliates with over 40 retail locations and drop off centers in the greater NY metropolitan area, including Long Island, Westchester, upstate New York and northern New Jersey.  The stores and its back-office warehouse operations support Goodwill NYNJ’s main mission of providing training for individuals with disabilities in the job skills that will help them obtain employment.  It also provides as an on-the-job training ground for those it serves as well as giving them the income needed to gain financial independence.

Goodwill extends its impact by operating over 40 human services programs for people with disabilities and barriers to employment and a staffing agency that places people with disabilities in office jobs. With its main headquarters in Astoria, New York, Goodwill NYNJ’s social enterprise model generates revenue that enables Goodwill to produce tremendous social impact with a strategy that is financially sustainable and resourced to drive innovation.

As a large organization with many locations, Goodwill NYNJ is constantly concerned about employee safety, the integrity of its financial systems, and how issues and problems are handled.  Because of its size and the plans to grow, the leadership at Goodwill NYNJ has decided to establish an internal audit function at the organization to identify and resolve risks, review adequacy of financial controls, and ensure that all business and work processes are in compliance with best practices and the law.

The Position:

The Director of Advisory Services and Controls (DAC)   facilitates risk management, works to promote a better understanding of effective controls and champions the importance of these issues within the Goodwill culture., In particular, the DAC will be responsible for identifying organizational risks, establishing and implementing a risk mitigation plan, and facilitating the creation of an effective control environment.   The DAC plays an important role in supporting the leadership team and is the key individual responsible for ensuring that Goodwill NYNJ’s systems and controls are in place, that best practices are utilized throughout the organization, and that risks are identified and appropriately dealt with.  The DAC works with departments across Goodwill to identify and recommends business process improvements.  The DAC must therefore be someone with a background in finance, accounting and/or nonprofit/business management, must have worked in similar roles for large, multi-faceted organizations, understanding how to manage change to achieve desired results.  In addition, this individual must have significant project management experience and skills, be creative and entrepreneurial in thought and execution, and have the ability to develop and implement effective solutions to identified issues.

The  the Director of Advisory Services and Controls must be capable of integrating smoothly into the senior management at Goodwill NYNJ, fitting into the organization’s culture.   He or she will work with the staff in a supportive and direct manner with a minimum of ego and will have strong interpersonal skills, excellent written and oral communication skills, a hands-on management style, and the ability to address and solve problems or issues as they arise. In addition, it is expected that he or she will be diplomatic, will operate with the highest integrity, and will possess sound judgment – as well as a sense of humor.

Specific Responsibilities:

  • Leadership
    • Establish an internal audit function that partners with operating units to promote an effective control environment consistent with efficient work processes.
    • Promote the benefits of effective controls and develop the capacity of staff to put intelligent controls into a re-engineered business process.
  • Risk Management
    • Create a comprehensive risk inventory for Goodwill NYNJ.
    • Establish a strategic approach to risk management and work effectively with staff at all levels to incorporate risk mitigation into strategic and operating plans.
    • Work with Goodwill NYNJ’s leadership to prioritize risks and establish an approach for developing mitigation plans.
    • Provide direct and project management for teams working on risk mitigation plans, facilitation efforts and informing planning as appropriate.
    • Provide input to teams designing new programs and business initiatives around risk and risk mitigation.
  • Internal Audit
    • Work collaboratively with operating units to review the adequacy of controls.
    • Empower process owners to incorporate improved controls contributing subject matter expertise to improvement efforts.
  • External Audit
    • Coordinate external audit engagements.
    • Manage audit preparations and coordinate implementation of corrective actions.
  • Process Monitoring
    • Validate and approve payment instructions and similar process outputs when best practices indicate the need for segregation of responsibilities.
    • Track the submission of funder/regulatory reports and payment claims.
  • Capacity Building
    • Provide subject matter expertise to staff who are working to improve process controls.
    • Conduct training on a controlled environment for staff as appropriate.


  • Bachelor’s degree in accounting, finance or a related discipline.
  • Master’s Degree from an accredited university in finance, management, business administration, or a related field.
  • Commitment to the mission and goals of Goodwill NYNJ
  • Minimum of five years of executive level management experience in a multi-faceted financial operation with significant experience in accounting, auditing and creation of effective controls.
  • Demonstrated enterprise risk management experience.
  • Demonstrated project management experience.
  • Ability to work independently, prioritizing workflow to meet critical deadlines while paying exceptionally close attention to detail.
  • Ability to take initiative, think critically and strategically, and collaborate with others to drive change.
  • Dynamic, fast learner who is highly organized, analytical and detail oriented.
  • Excellent oral and written communication skills.

Salary will be commensurate with experience.  For more information about Goodwill Industries of Greater New York and Northern New Jersey, Inc., please visit their website at www.goodwillnynj.org.

122 East 42nd Street, Suite 3605, New York, NY 10168